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Manage Registration Forms and Submissions

This guide explains the Registrations page — its three tabs (Forms, Submissions, Approval) and how to turn wholesale signups into tagged B2B customers.

registration-form
TabWhat you do here
FormsCreate, edit, enable/disable, and embed registration forms
SubmissionsReview, approve, or reject every signup
ApprovalChoose manual or automatic approval and the default tags to assign

The forms table shows each form’s name, an Enabled toggle, its submissions count, and its last update.

  • Search — find forms by name.
  • Status filter — All, Active, or Inactive.
  • Sort — by name or last updated.
ActionWhat it does
Enabled toggleTurn submissions on/off instantly
Embed scriptGet the shortcode/block instructions for the form
DuplicateClone the form
DeleteRemove the form (confirmation required)

A disabled form stops accepting submissions immediately, even if it is still embedded on your store — the fastest way to pause signups. See Create a registration form for building forms.

Every signup lands here with a status:

StatusMeaning
PendingWaiting for your review
ApprovedYou approved it — tags were assigned to the customer
RejectedYou declined it — the customer is not modified
  • Status buttons — All, Pending, Approved, Rejected.
  • Search — find submissions by customer email.
  • Pagination — adjust rows per page.

The table shows the customer email (with a Guest marker for logged-out submissions), the form name, status, assigned tags, and the submitted at time.

Click View to open the detail modal: every field value the applicant submitted, the submission URL, and — once reviewed — who reviewed it and when.

Approving a submission assigns wholesale customer tags to the customer so they immediately qualify for your price lists:

  1. Click Approve on a pending submission.
  2. In the Approve registration modal, choose the tags to assign:
    • Pick from existing customer tags (suggestions), or
    • Type a new tag and click Add.
  3. Click Approve.

What happens next depends on the submitter:

  • Logged-in customer — the tags are added to their existing Shopify customer record.
  • Guest submission with an email — the app creates a new Shopify customer with those tags and sends them an account invite email.

The tag must match the customer tags configured in your price lists, otherwise the customer won’t see wholesale prices.

  1. Click Reject on a pending submission.
  2. Confirm in the dialog.

Rejecting only marks the submission as rejected — no changes are made to any customer record.

To skip manual review:

  1. Open the Approval tab (requires at least one form).
  2. Choose the Approval mode:
    • Manual — submissions wait in the Submissions tab until you approve them.
    • Automatic — new submissions are approved instantly and the customer gets the tags below.
  3. Set Tags to assign (comma-separated). Empty defaults to wholesale.
  4. Save.

Automatic mode is best combined with a well-tested form; switch back to Manual any time.

You receive an email for every new submission (form name, submitted time, and all field values), sent to your notification recipient. Pair it with Shopify Flow for team alerts or CRM automation.

Submissions per billing period are limited by plan: 2,000 on Free, Basic, and Premium; unlimited on Ultimate. See Plans and billing.

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