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Setup Resend Email

Resend is a modern email API service that makes it easy to send transactional emails. This guide shows you how to set up Resend with Qivra Form Builder.

Resend is a developer-friendly email service that offers:

FeatureBenefit
Easy setupGet started in minutes
High deliverabilityEmails reach the inbox
Real-time analyticsTrack email performance
Simple pricingFree tier available

Before setting up Resend:

  1. Create a Resend account at resend.com
  2. Verify your domain (recommended)
  3. Have your API key ready
  1. Go to resend.com
  2. Sign in to your account
  1. Go to API Keys in the dashboard
  2. Click Create API Key
  3. Name your key (e.g., “Qivra Form Builder”)
  4. Select permissions:
    • Sending access - Required
    • Domain - Select your verified domain
  5. Click Add
  6. Copy the API key (you won’t see it again)

For best deliverability, verify your domain:

  1. Go to Domains in Resend
  2. Click Add Domain
  3. Enter your store’s domain
  4. Add the DNS records to your domain
  5. Wait for verification
  1. Go to Qivra Form Builder
  2. Click Settings in the sidebar
  3. Go to Providers section
  1. Find Resend in the provider list
  2. Click to select it
  1. Paste your Resend API key
  2. Enter the From Email (must be from verified domain)
  3. Enter the From Name (e.g., “Your Store Name”)
FieldDescriptionExample
From EmailAddress emails are sent fromnoreply@yourstore.com
From NameDisplay nameYour Store Name
  1. Click Test & Save
  2. Enter a test email address
  3. Check if the test email arrives
  4. If successful, settings are saved

The “From” address must be:

  • From a verified domain in Resend
  • A real email address format
  • Preferably from your store domain

Examples:

  • noreply@yourstore.com - Recommended
  • forms@yourstore.com - Good
  • contact@yourstore.com - Good
  • random@gmail.com - Not recommended (unless verified)

This appears as the sender name in email clients.

Best Practices:

  • Use your store name
  • Be consistent across emails
  • Keep it recognizable
  1. In Settings > Providers
  2. Click Test & Save
  3. Check your inbox
CheckExpected Result
DeliveryEmail arrives in inbox
From NameShows your store name
From EmailShows your configured address
ContentTest message displays correctly
ErrorSolution
Invalid API keyVerify key is correct and active
Domain not verifiedComplete domain verification
From email not allowedUse email from verified domain
LimitAmount
Emails/month3,000
Emails/day100

If you need more:

  • Visit Resend pricing page
  • Upgrade directly in Resend
  • No changes needed in Qivra
  • Always verify your domain
  • Use your store domain for sending
  • Complete all DNS records
  • Never share your API key
  • Regenerate if compromised
  • Use environment variables if possible
  • Monitor your usage in Resend dashboard
  • Set up alerts for approaching limits
  • Upgrade before hitting limits

Cause: Sending from unverified domain

Solution:

  1. Verify your domain in Resend
  2. Use verified domain for From Email

Possible Causes:

  • New domain without reputation
  • Content triggering spam filters
  • Missing DNS records

Solutions:

  • Complete all DNS records
  • Avoid spam trigger words
  • Build sending reputation over time

Cause: Exceeded sending limits

Solution:

  • Check Resend dashboard for limits
  • Wait for limit reset
  • Upgrade plan if needed

Track in Resend:

  • Delivery rate
  • Open rate
  • Bounce rate
  • Spam complaints

Check in Qivra:

  • Submissions page
  • Notification status column
  • Failed notification alerts
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