Skip to content
Qivra Help Center

Manage Submissions

The Submissions page is where you view and manage all form submissions from your customers. This guide covers everything you need to know about managing submissions.

Accessing Submissions

Section titled “Accessing Submissions”
  1. Go to Qivra Form Builder
  2. Click Submissions in the sidebar
  3. View all form submissions
submissions

Submissions List

Section titled “Submissions List”

List View

Section titled “List View”

The submissions table shows:

ColumnDescription
FormWhich form was submitted
SubmittedDate and time
CustomerName or email

Filtering Submissions

Section titled “Filtering Submissions”

By Date

Section titled “By Date”
  1. Click date filter
  2. Select range:
    • Today
    • Last 7 days
    • Last 30 days
submissions

By Form

Section titled “By Form”
  1. Click form dropdown
  2. Select specific form
  3. View only that form’s submissions
submissions

By Sort

Section titled “By Sort”
  1. Click dropdown
  2. Choose:
    • newest (The most recently created item will be at the top.)
    • oldest (Items that were created a while ago will be at the top.)
submissions

Viewing Submission Details

Section titled “Viewing Submission Details”

Opening a Submission

Section titled “Opening a Submission”
  1. Click on any submission row
submissions
  1. Detailed view opens
submissions

Details Included

Section titled “Details Included”
InformationDescription
Form FieldsAll submitted values
Submitted AtExact timestamp
Page URLWhere form was submitted
IP AddressSubmitter’s IP
User AgentBrowser/device info
Notification StatusDelivery status

Customer Information

Section titled “Customer Information”

If collected, you’ll see:

  • Name
  • Email
  • Phone
  • Any other fields

Exporting Submissions

Section titled “Exporting Submissions”

Export All

Section titled “Export All”
  1. Go to Submissions page
  2. Click Export button
  3. Choose format (CSV)
  4. Download file
submissions

Managing High Volume

Section titled “Managing High Volume”

Tips for Many Submissions

Section titled “Tips for Many Submissions”
StrategyHow
Use filtersFocus on what matters
Export regularlyKeep local backup
Delete old onesClean up periodically
Archive handledMark as processed

Organization Tips

Section titled “Organization Tips”
  • Filter by date for daily review
  • Export weekly for records
  • Delete after processing
  • Use notes for tracking

Data Privacy

Section titled “Data Privacy”

Customer Data

Section titled “Customer Data”

Submissions may contain:

  • Personal information
  • Contact details
  • Order information

Handling Responsibly

Section titled “Handling Responsibly”
PracticeWhy
Delete when doneMinimize stored data
Export securelyProtect customer info
Limit accessOnly authorized users

GDPR Compliance

Section titled “GDPR Compliance”

For EU customers:

  • Delete on request
  • Export on request
  • Honor data requests

Submission Workflow

Section titled “Submission Workflow”
Section titled “Recommended Process”
  1. Check daily - Review new submissions
  2. Respond - Contact customers
  3. Note actions - Add notes
  4. Mark handled - Track progress
  5. Archive - Delete old submissions

Team Management

Section titled “Team Management”

For teams:

RoleAccess
AdminFull access
ManagerView, export
SupportView, respond

Video Tutorial

Section titled “Video Tutorial”
Play
Section titled “Related Docs”