Get Started with Back-in-Stock
Back-in-Stock (the “Notify Me” feature) lets shoppers request an email alert when an out-of-stock product becomes available again. When you restock the product, Qivra automatically emails every subscriber so you can recover sales you would otherwise lose.
Selling products that have not launched yet? Use the Waitlist feature instead - sold-out “coming soon” products show a Join the waitlist button in place of Notify me.
This guide explains how the feature works, what you can configure, and where to go next.
How It Works
Section titled “How It Works”- A shopper lands on a product page that is out of stock.
- The Notify Me button replaces (or sits next to) the disabled Add to Cart button.
- The shopper clicks the button, enters their email in the popup, and confirms.
- Qivra stores the subscription and shows a confirmation toast on the page.
- When inventory for that variant is updated above zero, Qivra sends a restock email to every pending subscriber.
- The shopper clicks Add to Cart or View Product in the email to complete their purchase.
Notifications are processed automatically by Qivra’s scheduler - there is no manual “send” button to remember.
Requirements
Section titled “Requirements”- The Qivra app embed must be enabled in your theme. See Enable App Embed.
- The feature is included in the Free plan, with up to 2,000 restock notification emails per month. See Pricing Plans.
- The product must be tracked by Shopify inventory. Products that ignore inventory cannot trigger restock alerts.
Where to Find It
Section titled “Where to Find It”In the Qivra PreOrder admin, open the Back-in-Stock page from the left navigation. The page is organized into three tabs:
| Tab | What you do there |
|---|---|
| Products | Choose which products/variants show the Notify Me button and when it appears. |
| Subscribers | View every shopper who subscribed, filter by status, and track notification results. |
| Settings | Customize the Notify Me button, the subscribe popup, the confirmation toast, and the restock email. |
What You Can Customize
Section titled “What You Can Customize”- Master on/off switch - Turn the whole Back-in-Stock feature on or off from the Settings tab. Existing subscribers still receive restock emails when the button is hidden.
- Button visibility per product - Always show, only when out of stock, or never show. See Manage Products & Button Visibility.
- Button text and custom CSS on each page type - Product page, collection page, and home page can each have their own label and styling. See Customize the Notify Me Button.
- Popup content - Title, description, email placeholder, subscribe button text, privacy note, and custom CSS.
- Confirmation toast - The success message, the “already subscribed” message, and the toast colors.
- Restock email - Sender name, subject, body, product price display, logo, and presets. Includes a live preview and a test-email tool. See Customize the Restock Email.